At [Falcon], we take your privacy seriously and are committed to protecting your personal information through robust security measures.
Information We Collect:
- Personal Information: Name, phone number, email address, and shipping address.
- Payment Details: Credit/debit card information, which is securely encrypted to ensure safe transactions.
- Technical Data: IP address and device information to enhance user experience.
How We Use Your Information:
- To process and deliver your shipping requests accurately.
- To improve our website, services, and customer experience.
- To send updates or promotional offers, subject to your consent.
Sharing Information:
- We only share your data with third-party providers, such as delivery companies, necessary for completing your shipping requests.
- Your information is handled in compliance with applicable data protection laws.
Data Security:
- We implement advanced security protocols to protect your information from unauthorized access.
- Our systems are regularly updated to meet industry security standards.
Your Rights:
- You have the right to update or request the deletion of your personal data at any time.
- You can opt out of receiving marketing communications from us.
Terms and Conditions
Acceptable Use of the Website:
- By using this website, you agree to comply with the terms outlined herein.
- It is strictly prohibited to use the website for any illegal or fraudulent activities.
Shipping and Delivery:
- Our shipping services rely on the accuracy of the information provided by the customer.
- Customers are responsible for ensuring their details are correct to avoid delivery delays.
- Delivery timelines are estimates and may vary due to unforeseen circumstances.
Cancellation and Refund Policy:
- Orders can be canceled before the shipping process begins. Once shipped, cancellation fees may apply.
- Refund requests are handled on a case-by-case basis at the discretion of the company.
Modifications to the Terms:
- We reserve the right to update these terms and our privacy policy at any time. Customers will be notified of changes via email or an update on this page.
Contact Us:
If you have any questions about our Privacy Policy or Terms & Conditions, feel free to reach out to us:
- Email: [info@falconexpress-sa.com]
- Phone: [+966533301983]
